No-Refund Policy for Digital Products Because Gen SaaS provides digital content (Articles, Courses, Software Downloads) that is accessible immediately upon purchase, we generally do not offer refunds. Once the “Seal is broken” (i.e., you have accessed the content), the value has been delivered.
Exceptions & Conditions We only consider refund requests under the following circumstances:
Non-delivery of the product: Due to mail issues or technical glitches.
Major defects: If the course videos are corrupted or the provided code doesn’t work as described, and our support team cannot fix it.
Duplicate Purchase: If you accidentally purchased the same VIP plan or course twice.
Refund Timeline Requests must be submitted to hello@gensaas.com within 48 hours of purchase. Approved refunds will be processed and sent to your original payment method within 7-10 working days.
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.
